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Growth Mindset Programmes


We work with our clients to achieve tangible business outcomes by measuring organisational growth mindset and identifying barriers to achieving strategic goals. We then design and deliver bespoke programmes which revolutionise performance by unlocking potential at an individual, team and organisational level.

Building a Growth Mindset Culture

+ Unlock potential at all levels of your organisation

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Unleashing Innovation

+ Encourage innovation in your  team through Growth Mindset

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Learning From Failure

+ Build a better learning culture

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Collaborating With A Growth Mindset

+ Learn how to create a culture of collaboration across your organisation

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Developing Leaders and Managers

+ Transform your culture and overall business efficiency through our leadership development training

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Recruiting The Right Mindset

+ Make it easier to recruit the right people with our Mindset Advantage diagnostic

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Our Delivery Methods

We are able to deliver these outcomes to you through a combination of methods to suit your schedule and location

+ Building A Growth Mindset Culture

Unlock potential at all levels of your organisation

At its core, growth mindset is the belief that an individual can grow and develop through dedication, hard work and purposeful practice, and not just rely on natural talent.

We help organisations achieve new heights by cultivating a growth mindset, which is scientifically proven to correlate with high performance. We challenge how people conceptualise their ability then apply a framework with pioneering tools and practical techniques to radically change people’s behaviours.

Growth Mindset will revolutionise business performance by creating the right environment to unlock potential at all levels, enabling high performance to thrive.

Book a Growth Mindset Session

+ Unleashing Innovation

Encourage innovation in your team through growth mindset

We believe that innovation happens when people are in the right mindset, and that mindset is open to anyone. We also recognise that innovation doesn’t happen in a vacuum. It requires the right culture to encourage it.

“You Don’t Hire or Buy Innovation, You Empower It”

We help individuals, teams and organisations unleash their ability to foster growth through innovation by demonstrating how people can learn to take calculated risks, fail fast & iterate, and collaborate to connect ideas that solve problems.

Book an Innovation Session

+ Learning From Failure

Embed Black Box Thinking to build a better learning culture

We believe that at its core, Black Box Thinking is a willingness to learn from mistakes. This is known as a “learning culture” within an organisation.

We help individuals, teams and organisations embed a Learning Culture through behaviour change at a personal and team level to destigmatise failure, create an environment of psychological safety, increase communication and transparency, and be more humble.

This enables organisations to achieve higher performance through a learning culture.

Book a Black Box Thinking Session

+ Collaborating With A Growth Mindset

Learn how to create a culture of collaboration across your organisation

We believe that when individuals are in a Growth Mindset, they are not fearful of accepting the views of others, not defensive about their own skills and don’t feel the need to show that they are the smartest person in the group. Individuals in a growth mindset are not afraid of challenge or critical feedback from others and instead see it as an opportunity to learn. As a result, they are open to working in a team where robust challenge is the norm and relentless improvement is the goal.

We help individuals, teams and organisations achieve this culture of collaboration through a Growth Mindset. This creates an environment where information flows freely, where people look beyond hierarchy and where individuals are humble and open to sharing their knowledge for the benefit of the wider team.

Book a Collaboration Training Session

+ Developing Leaders and Managers

Transform your culture and overall business efficiency through our leadership development training

All successful companies recognise that effective leadership has a positive impact on organisational outcomes. Every leader casts a behavioural shadow in their organisation, whether they like it or not. Embracing growth mindset is critical for creating better leadership and overall business efficiency.

This solution provides leaders with a personal development framework to unlock their potential.  When combined with our proven tools and techniques they will improve their ability to lead and empower their teams to perform at their best.

Book a Leadership Training Session

+ Recruiting The Right Mindset

Make it easier to recruit the right people with our Mindset Advantage diagnostic

Provides a unique growth mindset profile for external candidates and internal employees, with recommended questions and areas to probe to:

  • Equip recruiters and managers to hire growth minded people with high potential
  • Accelerate recruiting with easier preparation and interviewing
  • Gain robust evidence to aid shortlisting, selection and stakeholder discussions
  • Provide candidates with an engaging and powerful recruitment experience
  • Reinforce growth mindset across your organisation with an aligned recruitment strategy and approach

Book a Recruitment Session

“Growth mindset is changing our culture and helping to unlock hidden potential by identifying real and unconscious barriers to growth and energising our people to overcome them. We are also seeing systemic changes that will help to increase agility and further improve business performance.”

“Growth mindset is changing our culture and helping to unlock hidden potential by identifying real and unconscious barriers to growth and energising our people to overcome them. We are also seeing systemic changes that will help to increase agility and further improve business performance.”

Principal, Global Financial Services Organisation

“Our work around growth mindset is making tangible our culture as an innovative and supportive law firm, which helps us to attract and retain the right people.”

“Our work around growth mindset is making tangible our culture as an innovative and supportive law firm, which helps us to attract and retain the right people.”

Partner, Global Law Firm

“Staff at every level have really engaged with growth mindset and marginal gains and feel more empowered and accountable, which is helping drive continued improvements across our operations.”

“Staff at every level have really engaged with growth mindset and marginal gains and feel more empowered and accountable, which is helping drive continued improvements across our operations.”

Production Manager, UK Processing Plant

“We quickly realised that we were doing more than introducing new initiatives, we were defining our very DNA – who we are and how we operate.”

“We quickly realised that we were doing more than introducing new initiatives, we were defining our very DNA – who we are and how we operate.”

Director, Professional Services Organisation

“As a manager, understanding the psychology behind fixed and growth mindset and how to create a culture for high performance was immensely valuable.”

“As a manager, understanding the psychology behind fixed and growth mindset and how to create a culture for high performance was immensely valuable.”

Consultant and Clinical Director, NHS

“We have reduced incidental expenses by 25%, which directly benefits our bottom line.”

“We have reduced incidental expenses by 25%, which directly benefits our bottom line.”

CEO, UK Construction Company

“We have improved quality, productivity and capacity through growth mindset, saving us hundreds of thousands of pounds a year and helping us increase revenues and profits.”

“We have improved quality, productivity and capacity through growth mindset, saving us hundreds of thousands of pounds a year and helping us increase revenues and profits.”

Chief Operating Officer, Logistics Organisation

“Black Box Thinking has enabled us to deliver pension schemes that have outperformed the UK average by 40% over the past decade.”

“Black Box Thinking has enabled us to deliver pension schemes that have outperformed the UK average by 40% over the past decade.”

Divisional Manager, Pension Provider

“We have reduced errors by 77%, driving up customer trust and satisfaction and minimising the risk of costly emergency product withdrawal (EPW) processes and associated financial penalties.”

“We have reduced errors by 77%, driving up customer trust and satisfaction and minimising the risk of costly emergency product withdrawal (EPW) processes and associated financial penalties.”

Production Manager, UK Processing Plant

“In less than 100 days after deploying Mindset Advantage, we have radically changed a key customer-facing process, increasing efficiency by 30% and delivering better client outcomes.”

“In less than 100 days after deploying Mindset Advantage, we have radically changed a key customer-facing process, increasing efficiency by 30% and delivering better client outcomes.”

Senior Vice President, Professional Services Organisation

“We have increased productivity by 44%, output by 3%, and are doing more interventions than ever working a five-day week instead of seven.”

“We have increased productivity by 44%, output by 3%, and are doing more interventions than ever working a five-day week instead of seven.”

Consultant and Clinical Director, NHS

“The tools and techniques provided in the course will certainly go a long way towards helping me understand how to better plan for success but also help me realise that failure is not necessarily a negative thing but is certainly a positive learning opportunity.”

“The tools and techniques provided in the course will certainly go a long way towards helping me understand how to better plan for success but also help me realise that failure is not necessarily a negative thing but is certainly a positive learning opportunity.”

Associate Director Sustainable Business, Interserve Construction Limited

“Strategically, we have gained a richer, deeper understanding of the pervasiveness of the benefits available from adopting a growth mindset perspective. Tactically, you gain experience in a new technique that you can take straight back into the working environment. Personally, I have changed the way I engage – both at home and at work”

“Strategically, we have gained a richer, deeper understanding of the pervasiveness of the benefits available from adopting a growth mindset perspective. Tactically, you gain experience in a new technique that you can take straight back into the working environment. Personally, I have changed the way I engage – both at home and at work”

COO, Osborne

“The work we have undertaken gives you the toolkit to invoke cultural change in a business to enable performance improvement. The programme brings the theory of ‘Black Box Thinking’ to life. It provides real life examples to back up theories and allow the delegates to learn, reflect and consider how it can be applied in the work environment”

“The work we have undertaken gives you the toolkit to invoke cultural change in a business to enable performance improvement. The programme brings the theory of ‘Black Box Thinking’ to life. It provides real life examples to back up theories and allow the delegates to learn, reflect and consider how it can be applied in the work environment”

Best Practice Manager, Arriva UK Trains

“Inspiring, motivating, engaging … just some of the words my team used following their participation. Essex Police has benefited from Matthew Syed’s Black Box Training session….. the ripples of incremental change are spreading in a way that benefits colleagues and most importantly the people of Essex.”

“Inspiring, motivating, engaging … just some of the words my team used following their participation. Essex Police has benefited from Matthew Syed’s Black Box Training session….. the ripples of incremental change are spreading in a way that benefits colleagues and most importantly the people of Essex.”

Chief Constable, Essex Police

“This was a genuinely enlightening, entertaining and informative experience – it is thought-provoking, challenging, insightful, fun and relevant to the most and the least experienced team member. The fact that “Black Box Thinking” and Matthew Syed anecdotes have become part of the everyday vocabulary of our team is a testament to the impact this has made.”

“This was a genuinely enlightening, entertaining and informative experience – it is thought-provoking, challenging, insightful, fun and relevant to the most and the least experienced team member. The fact that “Black Box Thinking” and Matthew Syed anecdotes have become part of the everyday vocabulary of our team is a testament to the impact this has made.”

Group Head of Transactional Services, Pinsent Masons LLP

“Fantastic, new approaches and techniques to transform our mindset”

“Fantastic, new approaches and techniques to transform our mindset”

Business Excellence Consultant, Siemens

“Utterly inspiring. We are looking forward already to booking you again.”

“Utterly inspiring. We are looking forward already to booking you again.”

Senior Partner, Simmons and Simmons

“This programme would benefit organisations by providing an excellent framework to understand and appreciate their organisational mindset, and start to think about how they can accelerate their leadership skills to drive business forward. This is a hugely insightful programme.”

“This programme would benefit organisations by providing an excellent framework to understand and appreciate their organisational mindset, and start to think about how they can accelerate their leadership skills to drive business forward. This is a hugely insightful programme.”

Quality Culture Programme Lead, GlaxoSmithKline

“The insights, learning and science really drives home the scale of the opportunity we have as leaders, through change of mindset and the introduction of these tools with our people”

“The insights, learning and science really drives home the scale of the opportunity we have as leaders, through change of mindset and the introduction of these tools with our people”

Senior Manager, Change Management Divestment Programme, Royal Bank of Scotland

“It forced me to reflect on how I approach development within my team.  I have continued to think on this after the event which I think shows how impactful it was.”

“It forced me to reflect on how I approach development within my team.  I have continued to think on this after the event which I think shows how impactful it was.”

Director, Barclays

“In Black Box Thinking, Matthew shows how having a growth mindset and creating a culture willing to embrace and learn from failure can categorically improve performance”

“In Black Box Thinking, Matthew shows how having a growth mindset and creating a culture willing to embrace and learn from failure can categorically improve performance”

Partner and Director of External Relations, Virgin

 “The Mindset workshop was nothing short of outstanding. The message of a Growth Mindset resonates with the culture we are striving to create.”

 “The Mindset workshop was nothing short of outstanding. The message of a Growth Mindset resonates with the culture we are striving to create.”

Chief Fire Officer

“My own thinking was challenged in this workshop – new ideas – even though I had already read Black Box Thinking”

“My own thinking was challenged in this workshop – new ideas – even though I had already read Black Box Thinking”

Chief Executive, Independent Police Complaints Commission

“After deploying Mindset Advantage, we have radically changed a key process, increasing efficiency by 30% and delivering better client outcomes.”

“After deploying Mindset Advantage, we have radically changed a key process, increasing efficiency by 30% and delivering better client outcomes.”

Senior Vice President, Professional Services Organisation

Growth Mindset Behaviours

We change ideas, beliefs and behaviours at an individual, team and organisational level, to build a culture that delivers better business outcomes.

 

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Growth Mindset Techniques

Through our scientific research we have identified a key set of techniques that, when understood, learnt and acted upon, will significantly increase your ability to achieve a Growth Mindset.

 

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